Beacon Hill News
DPU Opens Probe into Volatile Massachusetts Energy Bills
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By Michael P. Norton
Nine weeks after Gov. Maura Healey requested a review, the Department of Public Utilities on Monday opened an investigation of all delivery charges on electric and gas bills in Massachusetts. The department said its probe “will examine the causes of bill volatility and promote a greater understanding of rates for customers to take greater control over their energy bills.”
The DPU has so far in 2025 reduced the budget of the Mass Save three-year plan, required mitigation for last winter’s gas bills and implemented new electric rates to reduce winter costs for residents who use heat pumps. The new investigation will explore whether to establish limits on how much charges can increase from month to month, and whether certain charges should be eliminated, consolidated or “redesigned as a fixed charge.”
The efforts come as residents and businesses cope with rising utility and other bills that are contributing to a higher cost of living in Massachusetts. “Last winter, customers saw their bills spike, with some paying 50% more than they did the previous winter,” Healey wrote in an Oct. 14 letter to the DPU.







