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Anna Jaques Hospital in Newburyport says it officially relaunched the Gerrish Family Foundation Fast Track service to speed service to patients with less-severe conditions.
The service is aimed at putting injuries and conditions less likely to worsen on a separate track from serious emergencies. Since the initial relaunch, officials explain, the hospital has reduced its “left-without-being-seen rate” by more than half and shortened the average time Emergency Department patients spend from arrival to discharge by at least 30 minutes.
Anna Jaques Hospital President Tom Sands said, “We have worked diligently to restore this highly valued community asset, and its return reflects our commitment to reducing wait times and enhancing the care and treatment we provide to all our patients in the Emergency Department.”
Officials explain, “the Fast Track program provides a streamlined care pathway for patients with conditions not requiring extensive evaluation, such as sprains, simple fractures, cuts and lacerations, and upper respiratory infections. By ensuring lower-acuity cases receive timely care through a separate, dedicated track, the Emergency Department is able to position additional resources for those requiring more intensive care.”
Fast Track service is available Monday through Friday, 9 a.m. to 9 p.m., and Saturday and Sunday, 11 a.m. to 11 p.m.