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Carol Wilson was recently promoted to executive vice president, operational excellence and performance management at River Run Bancorp, MHC, parent of Pentucket Bank and Newburyport Bank.
In her new capacity, officials said, Wilson assumes responsibility for spearheading organizational efficiency, streamlining processes and nurturing a culture of continuous enhancement.
“Carol’s keen focus on data and metrics makes her the ideal individual for a role that will have a significant impact on the operational excellence of River Run and our banks, particularly as we continue to grow,” said River Run CEO Lloyd Hamm.
Wilson, of Bedford, N.H., brings more than 25 years of experience in the banking sector, having most recently held the position of senior vice president and chief experience officer at Pentucket Bank. She earned her bachelor’s from Bethel University and also studied at Massachusetts School of Financial Studies and New England College of Business and Finance.
She serves on the board of the Greater Haverhill Chamber of Commerce and the Psychological Center. Additionally, she is a member of the Massachusetts Bankers Association Educational Committee and the Society for Human Resources Management.