Not so happy with that Amazon.com purchase? Starting in July, Kohl’s in Plaistow, N.H. will take it back—without a box or a label—for free.
This week, the Wisconsin-based Kohl’s department store chain announced that all locations plan to work with the online retailer to accept free, unpackaged returns of eligible Amazon items without a box or label at local Kohl’s stores.
“We are thrilled to bring Amazon Returns at Kohl’s to all of our stores across the country,” Kohl’s CEO Michelle Gass said. “Amazon and Kohl’s have a shared passion in providing outstanding customer service, and this unique partnership combines Kohl’s strong nationwide store footprint with Amazon’s reach and customer loyalty.”
Items are eligible for return free of charge regardless of return reason and do not need to be packaged for shipping. Kohl’s will package and send returned items back to Amazon return centers on behalf of customers, store personnel said.
The exact list of eligible Amazon items has not yet been announced.