Local Comcast Business Telephone Customers Lose Service in Nationwide Outage

An Comcast outage map courtesy of downdetector.com.

Many local businesses were crippled Wednesday when Comcast telephone service went dead in many areas including the Merrimack Valley.

A Comcast spokesman was unable to identify the cause at news deadline, but a number of local businesses, including the Greater Haverhill Chamber of Commerce, a law firm and local restaurants were affected. WHAV has also suffered from intermittent telephone problems.

“Some Comcast business customers may be experiencing issues with their business voice service. We’re working to resolve the issue as soon as possible. We appreciate our customers patience as we work to resolve this issue,” Marc Goodman, a Comcast spokesperson, told WHAV.

Goodman said there are several different kinds of Comcast telephone services. Residential services, he explained, were not affected.