Methuen Now Offers Free Smart911 for Lifesaving Information

Smart911 is now available to all Methuen residents and visitors, who are being encouraged to register for the service.

Smart911 allows residents to sign up online and provide vital information to 911 call takers during an emergency, allowing first responders to make faster and more informed responses.

“This new system will be able to provide our dispatchers and first responders with lifesaving information that they may not have otherwise had during an emergency situation,” Mayor Stephen N. Zanni said Tuesday. “This is yet another example of how the Methuen Police Department continues to be at the forefront of technological resources to keep our community as safe as possible.”

Residents and visitors may create an optional safety profile for their whole household with Smart911 that includes any information, such as allergy information or pre-existing medical conditions, they might want 911 dispatchers and first responders to have in case of an emergency.

“Smart911 will be a crucial resource for first responders and we are encouraging everyone in the community to take advantage of it and register their information,” Police Chief Joseph E Solomon said.

When a citizen dials 911, their safety profile is automatically displayed to the 911 call taker, allowing them to send the appropriate responders to the right location with accurate information. Residents may create and manage their own profiles through the secure site. No other users are able to view the information. Citizens may also link both their home and work addresses to mobile telephones, which can be passed on to first responders. Pets in the home, vehicle details in the event of a crash and emergency contacts may be included in each safety profile.

For more information or to sign up, visit the website.